Green Pool Clean Service

$500.00

Please note: We will require photos of the pool and equipment before proceeding.

Welcome to our Green Pool Clean Service! We understand the frustration of having a green and murky pool, and that’s why we’re here to help you get your pool back to its sparkling clear state.

Our Green Pool Clean Service includes a thorough cleaning process that involves multiple visits from one of our expert technicians. Our technician will begin by sanitising your pool to ensure that it’s safe for swimming. Then, they will proceed to vacuum and clean the pool, removing all debris and contaminants that have accumulated in the water.

Throughout the cleaning process, our technician will constantly monitor the pool water chemistry to ensure that it is balanced and free from any harmful chemicals or bacteria. The use of specialised chemicals will be necessary to achieve this balance, and the cost of these chemicals will be added to the final invoice.

The Green Pool Clean Service is priced at $350 plus chemicals, with the anticipated cost of total service including chemicals ranging between $600-800 depending on the current water chemistry. We require a $500 deposit to proceed with the service. Payment can be made by adding this service to cart and purchasing online. You will be invoiced separately for the chemicals added to the pool.

Terms & Conditions

Terms & Conditions:

Service Description:
- The Green Pool Clean Service provided by That Pool Shop aims to restore green and murky pools to a clear and safe state.
- Additional chemicals will be added to the pool to rebalance it to a safe swimming state.
- The service includes multiple visits from our expert technicians to thoroughly clean and sanitise the pool.
Pricing:
- The Green Pool Clean Service is priced at $350 plus chemicals are extra.
- The anticipated cost of chemicals ranges between $600-800 depending on the current water chemistry.
- Additional fees for petrol and time will apply if located outside of Metropolitan Adelaide.
Deposit and Payment:
- To proceed with the service, a $500 deposit is required, which covers part of the chemicals used.
- The remaining balance for the chemicals will be invoiced separately.
- Payment for the service can be made by adding the service product to the cart and purchasing online.
- We can provide alternate means of payment if requested by contacting That Pool Shop at sales@thatpoolshop.com.au or 0404 368 580.
- We will not proceed with the service until a deposit has been made.
Booking and Scheduling:
- The online booking time provided by the customer is an indication of their preferred service date, but it is not considered final.
- That Pool Shop will make reasonable efforts to accommodate the customer's preferred date and time for the Green Pool Clean Service.
- However, the scheduling of the service is subject to availability and other logistical considerations, including drive time and coordination with other clients.
- That Pool Shop reserves the right to propose an alternative date and time for the service if necessary, and will communicate any changes to the customer in a timely manner.
- The customer will be informed of the confirmed date and time for the Green Pool Clean Service prior to the technician's visit.
Unsalvageable Pools:
- In the event that the pool is unsalvageable and requires draining, you will be advised by the pool expert to proceed with a drain and pool service.
- The drain and clean service has a flat rate of $1200.
- An additional $700 will need to be paid to proceed with this service.
- If the customer decides not to proceed with the recommended service service after the technician's first visit, a call-out fee of $95 will be charged for the visit and the remainder refunded.
Cancellation and Refunds:
- If the customer needs to cancel or reschedule the Green Pool Clean Service, they must provide notice to That Pool Shop at least 48 hours before the scheduled service date.
- Cancellations or rescheduling requests made within 48 hours of the scheduled service date may be subject to a cancellation fee of $95.
- In the event of a cancellation, any deposit or payment made by the customer will be refunded, minus the applicable cancellation fee, within a reasonable timeframe.
Customer Responsibility:
- It is the responsibility of the customer to provide accurate and accessible information about the pool, including its size and location.
Complaints and Issues:
- Any complaints or issues with the service should be reported to That Pool Shop within 48 hours of completion for resolution.
Pool Conditions and Safety:
- That Pool Shop reserves the right to refuse or cancel the Green Pool Clean Service if the pool is found to be in a hazardous or unsafe condition.
- That Pool Shop will not be held liable for any damages or injuries that occur as a result of improper use or maintenance of the pool after the Green Pool Clean Service.
Acknowledgment and Agreement:
- By purchasing and booking the Green Pool Clean Service from That Pool Shop, the customer acknowledges that they have read, understood, and agree to abide by the terms and conditions outlined herein.
- The customer acknowledges that the terms and conditions govern the provision of the Green Pool Clean Service and form a legally binding agreement between the customer and That Pool Shop.
- It is the customer's responsibility to review and familiarise themselves with the terms and conditions prior to making a purchase and booking the service.
Disputes and Claims:
- Any disputes, claims, or issues arising from the Green Pool Clean Service will be governed by the terms and conditions in effect at the time of purchase and booking.